Frequently asked questions


Q1. What is Smartklub?

Smartklub is an events management company working since 2011. Now we are looking forward to expand our operations by offering staking packages to our clients and customers to earn more, then our service. 


Q2. What do I need to do to become a loyalty member of Smartklub?

To become a loyalty member of Smartklub you need to Sign up for free then register it @ Rs.1000 only for Registration. Now you could stake any plan to earn daily profit or refer family and friends to earn more. This will take few minutes. After this you can officially become a loyalty member.


Q3. Can I have more than one account in the system?

You cannot maintain more than one account in the system, but you could stake multiple plans at same time.


Q4. What if I forgot my password?

You can use forget password option on the login area, you will Get an email to your registered email address with detailed instructions, how to restore your password again. Or you can contact the customer support.


Q5. What is the minimum withdrawal amount?

The minimum amount you can withdraw is Rs.1000.


Q6. How long it will take to get my withdrawal?

You can get your withdrawal amount in your wallet with in 72 hours (3 working days) from your requested time.


Q7. How can I top up my account?

If you have funds in your cash wallet then Click transfer now button on dashboard the amount will transfer to your purchase wallet then by just click on stake now button you could stake another plan or go to deposit section and deposit more to stake more.


Q8. Can I have more than one plan at the same time?

Yes you can have multiple plans at the same time.


Q9. How can I check my account balance?

You can access your account information 24/7, while login your account details are showing on dashboard.


Q10. What are the benefits of the referral program? How can I participate?

Our referral program gives you an opportunity to earn additional income by introducing new loyalty members to the system. You need to make sure that your referrals use your link to join the system to earn more.


Q11. When will I receive my referral commission?

The referral commission is deposited to your account instantly.


Q12. I haven't found an answer to my question. What can I do?

If your question is not answered in the FAQs section, please contact the Support Team. Our Support Team will process your request immediately. We also look forward to your feedback which we will use to improve our platform and website.